IHOP — A New Strategy, a New Team, and a Brand Turnaround
Dailey - SVP, Director of Production (Full-time 12 yrs)
When IPG folded McCann LA into Dailey, we inherited the IHOP account and developed a new strategy: skip the scripted smiles and show people who were actually happy to be there. Sales grew 4.5% and traffic 1%. I built the business affairs and producer team that delivered fresh work every eight weeks, and earned the client and ECD's trust along the way.